RTM Consultancy Services

Leaseholders, if you want control over how your block is managed and who manages it, we’ll guide you through every step of the Right to Manage (RTM) process, from an initial viability assessment to a seamless transition.

Control of Your Block’s Future

If you’re unhappy with the way your block is currently being managed, feel service standards could be improved, or believe costs should be lower or better controlled, then it may be time for you to exercise your Right to Manage (RTM), to give you and your neighbours a voice in the key decisions that govern your block now and into the future.

It is important from the outset to identify the complexities that could result in overwhelm, issues, unnecessary costs and unexpected delays. But with our team by your side – helping you to determine RTM eligibility, handling all relevant legal matters, managing the technicalities, coordinating with the freeholder, and so on – you’ll have the experienced professionals needed to guide you through every stage of the process so you can have control with fewer complications.

Helping You Through the RTM Process

Our approach is distinctly thorough, professional, and shaped by years of experience guiding leaseholders just like you through the RTM process.

We’ve optimised and streamlined each stage, wherever possible, to ensure a smoother, swifter and more efficient experience for all concerned. Throughout, we maintain complete transparency and keep you informed and involved, ensuring that you’re never left in the dark and always feel supported in your decisions.

How we help:

1. Assessment & Eligibility Check

The first step is to evaluate whether your block meets the strict qualifying criteria for RTM – in structure, scale, lease, and use. This will include a review of all relevant documents and a site visit to ensure all requirements are in place. Not completing this stage with meticulous attention to detail could result in increased costs and delays

2. Company Formation & Setup

Next, we’ll help you establish a Right to Manage Company to take responsibility for the block, which all leaseholders (including the freeholder) have an option to join. We’ll help you prepare membership forms, register members, and appoint directors. And our team can also serve as interim Company Secretary to handle all administrative duties.

3. Serving the Necessary Notices

We ensure all statutory notices are served correctly to avoid potential delays and challenges. The first is to the leaseholders to determine who among them wish to be part of the new company, and the second is the Notice of Claim to the freeholder. After this we’ll continue to manage the process and keep everyone informed of progress.

4. Managing the Handover Process

Once your RTM application has been approved, you and your co-directors will assume responsibility for the block. We will coordinate with your freeholder and any outgoing managing agent to ensure a seamless handover process. Our focus here is on minimising the disruption that can often come with a change of management.

5. First Phase Management

RTM directors are rarely fully prepared for the level of commitment in time and responsibility involved in managing their own block. We are here to ease that burden, offering as much support and guidance as needed in these early days to help you to transition into the sort of owner managed entity you aspire to become.

6. Ongoing Support & Management

If you wish for that support and guidance to continue we can of course take full responsibility for all your day-to-day block management duties – ensuring continued legal compliance and the smooth operation of your building under the direction of your RTM. Our team are always here for your block community’s peace of mind.

Why Choose Horizon for Your RTM Journey?

Choosing the right partner to guide you through the RTM process is a critical decision. To help you make the best choice for your block, we’ve gathered some of the key reasons our clients have shared with us about why they chose to work with Horizon Management:

Regulated by The Property Institute (formally ARMA). As members of this professional body, we are held to the highest standards for service and ethics; we’re expected to follow a strict code of conduct and operate to best practices throughout our property management services.

Simplified and Streamlined. The knowledge and experience we have gained in RTM over the years has enabled us to refine our processes, to simplify them and ensure outcomes are more predictable for our clients. We are also completely transparent about the way we work, and happy to share how we can support you in your RTM journey.

Comprehensive RTM Consultancy. Our team have decades of experience between them, so we are perfectly placed to offer a complete, end-to-end, Right to Manage service, from discussions around the pros and cons of such a decision to the handover process and beyond.

Ongoing Partnership. As block management specialists, we have the capacity to seamlessly transition from RTM consultancy to full The Property Institute (TPI) regulated property management services. So, once you have assumed responsibility for your block, we’re ready to partner with you to ensure that the highest standards in block management are maintained while easing the demands on you and your neighbours.

Ready to take control?

Contact our team today on 0300 030 1035 or email hello@horizonmanagement.co.uk to ask questions, discover how we can help, or to schedule a meeting to start your RTM journey with confidence.

We’ve had a great experience with the Horizon team, our questions have been answered straight away and work has been completed to a high standard. I would definitely recommend to anyone looking for a new building management team as we were.
Bolton Hackett
Katie & Chris are pros. They’ve sorted all our problems immediately. They are very nice people to deal with. Highly recommend.
Rosie Moss
A really great company. Our previous Block Managers were providing a poor service and were expensive. Within a short period Horizon Management have turned the Block around at a considerably cheaper price. Highly recommended!
Marc Willton
I rarely write reviews but felt compelled to write this.
The team at Horizon management is just fantastic, 100% on top of everything, hard-working and always there when I need them or have a question.
Cannot recommended them highly enough..????
Ben Holmes
Great communicators, timely, efficient and great to work with. I would 100% recommend working with this company.
Adam Smith
The whole team has always been extremely helpful and responsive when dealing with any issues we have come across in any blocks they manage. A massive thank you to the continued hard work from Lisa and the whole team!
Leef Properties
Excellent company, very conscientious and on the ball. The team are great and cannot do enough for you. Always contactable and helpful in every way. Highly recommended!
Lisa Calvert
Great guys to work with everything was smooth highly recommend
Martin Attride
Excellent Service, the team is friendly & reliable. Pleasure to work with.
Kris Maple
My experience with Horizon Management has been great, pity they are no longer managing another apartment I own.
Jie Shen
Very professional, friendly and hard working team. I would highly recommend their services.
L P
Very recommended. Horizon team is very helpful. Working with them is a pleasure. ????????
Piotr Uczkuronis
I have really enjoyed working with Horizon Management. Their work ethic and blocks are first class.
Peter Cox
A truly exceptional and professional service.
Attention to detail and level of competency are unsurpassed. Really recommend ????
Piotr Uczkuronis
Great company to work with, we’d highly recommend working with them! The team including Chris and Katie have been an absolute pleasure to deal with!
AJ Richmond
I have been dealing with Horizon for over 2 years now in a maintenance capacity. Throughout the years their responsiveness to their customers has been top notch.

This shows most when we (my maintenance business) are late or cannot make it to an appointment at one of their sites. The team are straight on the case, they always have a backup option.

It shows clearly that their customers investment is their top priority.

I can not recommend this friendly bunch highly enough! Well done.
Michael Bishop
Excellent company and team, couldnt recommend them enough.
Chris Whitlock
Fantastic company with huge importance on customer service.
Every question gets answered and they are thoroughly professional.
Neil Smith
Horizon only took over my block a few months before I sold up so I only have limited experience but it was all positive. Very helpful, professional people.
Jimmy L
An absolute dream to work with.
They make everything simple, easy and straight forward.
Very easy to talk to and nothing is to much trouble.
5 stars isn’t enough!
Thanks Chris and the team!!
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Neil Smith
Couldn’t fault them - since they’ve stepped in the service is so much better ????????
Steph Hitchman
Brilliant company to work with, really responsive and can’t do enough to help!
Ellen Cantrill
Great company, whole team has always been helpful and responsive when dealing with any issues we have come across .A massive thank you! Absolutely satisfied and highly recommended .
Andrea
We've used several management companies over the years to look after our apartment block , Horizon were recommended to us and we would not hesitate to recommend them to others
First class service from the whole team
Brian
I'm extremely impressed with Horizon Management. Their team is professional, attentive, and efficient. They've significantly improved the maintenance of our property and are always responsive to our needs. Their dedication to customer satisfaction is outstanding. Highly recommend for reliable and exceptional block management services.
Piotr
Excellent service from the team at Horizon! A pleasure to work with.
Kris Maple
Always reassuring to deal with a company who answer the phone and are helpful and friendly. Horizon look after my apartment building and have helped turn it around since the previous agents seemed to have given up!
Victoria
Really good company to deal with, very professional. It is so rare to find someone good in this industry. Highly recommended.
James Fawcett
Great company to work with, we’d highly recommend working with them! The team including Chris and Katie have been an absolute pleasure to deal with!
Ashley Richmond
As always, the service from Horizon Management is clear, helpful, friendly and efficient. Katie and the team patiently explained everything to us and I have complete confidence that our legal matters will be completed to our total satisfaction.
Rob Zak
A first class team!!! Always very helpful
Catherine Pickard
They’ve done a good job so far and easy to get hold of.
Mike Thomas
Horizon Management have been fantastic. Our previous management company were very unprofessional, not doing their job and hiking up their fees considerably every year.
Horizon Management have come in taken control from day one, are now charging a fair service charge, carrying out all the required duties and have been very transparent throughout. I would highly recommend!
Marc
To put some context in my review: Horizon manage a building where I own a flat and after years of mismanagement by the previous block managers, Centrick, Horizon took over the building with outstanding results. I find their approach to be extremely transparent, working hard to improve the building while not putting up costs unnecessarily. To me they are a breath of fresh air in an industry where its all to easy to exploit flat owners with lazy management.

I have absolutely no hesitation in recommending Horizon to anyone who wants a managing agent that actually works hard for leaseholders, freeholders and tenants.
Richard Ball

Accreditations

ARMA - Horizon Managment
RICS - Horizon Managment
British Safety Council - Horizon Managment
Client Money Protect - Horizon Managment
Cyber Essentials - Horizon Managment
ICO - Horizon Managment
The Property Institute - Horizon Managment
Property Redress Scheme - Horizon Managment
Redefining Leasehold Living

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