Modern Slavery Policy

This policy supports our commitment to limiting the risk of modern slavery occurring within our own business or infiltrating our supply chains or any other business relationship with Horizon Management.

This policy applies to all persons working for or on our behalf in any capacity. This includes but not limited to employees, directors, agency workers, sub-contractors, consultants & any other third-party representative.

We expect all who have a business relationship with Horizon Management to familiarise themselves with this policy and to act in a way that is consistent with our values. We will only do business with organisations who fully comply with this policy.

This policy will be used to inform any statement on slavery and human trafficking that we are required to produce further to the transparency in supply chain requirements of Section 54 of the Modern Slavery Act 2015 (MSA).

Modern slavery is a complex and multi-faceted issue that manifests itself in many different forms. This includes, but is not limited to, four key criminal activities:

Slavery; where ownership is exercised over an individual
Human trafficking; involves arranging or facilitating the travel of another with a view to exploiting them
Servitude; involves the obligation to provide service imposed by coercion
Forced & compulsory labour; all work or service, not voluntarily performed, which is obtained from an individual under the threat of force or penalty

In order to tackle modern slavery, we urge everyone to remain vigilant to the risks that are associated with conducting business in the 21^st Century.

Horizon Management have identified that our biggest risk in terms of outsourced activities relates to the contractors employed to work at our blocks. In order to ensure strict compliance with the Modern Slavery Act, we have put in place systems that seek to address the issues associated with the aforementioned issue and the continuing risk our business faces from modern slavery in its wider supply chain. This includes useful information on spotting the signs of modern slavery and labour exploitation such as restricted freedom; behaviour, working conditions, accommodation, finances and appearance.

Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter.

Our Director has overall responsibility for ensuring this policy complies with our legal and ethical obligations. Additionally, all those under our control must comply with the policy whilst maintaining a certain level of day-to-day responsibility for the following:

implementing this policy,
monitoring its use and effectiveness,
dealing with any queries about it,
auditing internal control systems and procedures to ensure they are effective in countering modern slavery.

Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.

We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.

This Anti-slavery policy will be reviewed on a regular basis. This policy does not give contractual rights to company employees and we reserve the right to alter any of its terms at any time. We will notify applicable parties of any changes which may affect them.

We’ve had a great experience with the Horizon team, our questions have been answered straight away and work has been completed to a high standard. I would definitely recommend to anyone looking for a new building management team as we were.

Bolton Hackett

Katie & Chris are pros. They’ve sorted all our problems immediately. They are very nice people to deal with. Highly recommend.

Rosie Moss

A really great company. Our previous Block Managers were providing a poor service and were expensive. Within a short period Horizon Management have turned the Block around at a considerably cheaper price. Highly recommended!

Marc Willton

I rarely write reviews but felt compelled to write this.
The team at Horizon management is just fantastic, 100% on top of everything, hard-working and always there when I need them or have a question.
Cannot recommended them highly enough..????

Ben Holmes

Great communicators, timely, efficient and great to work with. I would 100% recommend working with this company.

Adam Smith

The whole team has always been extremely helpful and responsive when dealing with any issues we have come across in any blocks they manage. A massive thank you to the continued hard work from Lisa and the whole team!

Leef Properties

Excellent company, very conscientious and on the ball. The team are great and cannot do enough for you. Always contactable and helpful in every way. Highly recommended!

Lisa Calvert

Great guys to work with everything was smooth highly recommend

Martin Attride

Excellent Service, the team is friendly & reliable. Pleasure to work with.

Kris Maple

My experience with Horizon Management has been great, pity they are no longer managing another apartment I own.

Jie Shen

Very professional, friendly and hard working team. I would highly recommend their services.

L P

Very recommended. Horizon team is very helpful. Working with them is a pleasure. ????????

Piotr Uczkuronis

I have really enjoyed working with Horizon Management. Their work ethic and blocks are first class.

Peter Cox

A truly exceptional and professional service.
Attention to detail and level of competency are unsurpassed. Really recommend ????

Piotr Uczkuronis

Great company to work with, we’d highly recommend working with them! The team including Chris and Katie have been an absolute pleasure to deal with!

AJ Richmond

I have been dealing with Horizon for over 2 years now in a maintenance capacity. Throughout the years their responsiveness to their customers has been top notch.

This shows most when we (my maintenance business) are late or cannot make it to an appointment at one of their sites. The team are straight on the case, they always have a backup option.

It shows clearly that their customers investment is their top priority.

I can not recommend this friendly bunch highly enough! Well done.

Michael Bishop

Excellent company and team, couldnt recommend them enough.

Chris Whitlock

Fantastic company with huge importance on customer service.
Every question gets answered and they are thoroughly professional.

Neil Smith

Horizon only took over my block a few months before I sold up so I only have limited experience but it was all positive. Very helpful, professional people.

Jimmy L

An absolute dream to work with.
They make everything simple, easy and straight forward.
Very easy to talk to and nothing is to much trouble.
5 stars isn’t enough!
Thanks Chris and the team!!
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Neil Smith

Couldn’t fault them - since they’ve stepped in the service is so much better ????????

Steph Hitchman

Brilliant company to work with, really responsive and can’t do enough to help!

Ellen Cantrill

Great company, whole team has always been helpful and responsive when dealing with any issues we have come across .A massive thank you! Absolutely satisfied and highly recommended .

Andrea

We've used several management companies over the years to look after our apartment block , Horizon were recommended to us and we would not hesitate to recommend them to others
First class service from the whole team

Brian

I'm extremely impressed with Horizon Management. Their team is professional, attentive, and efficient. They've significantly improved the maintenance of our property and are always responsive to our needs. Their dedication to customer satisfaction is outstanding. Highly recommend for reliable and exceptional block management services.

Piotr

Excellent service from the team at Horizon! A pleasure to work with.

Kris Maple

Always reassuring to deal with a company who answer the phone and are helpful and friendly. Horizon look after my apartment building and have helped turn it around since the previous agents seemed to have given up!

Victoria

Really good company to deal with, very professional. It is so rare to find someone good in this industry. Highly recommended.

James Fawcett

Great company to work with, we’d highly recommend working with them! The team including Chris and Katie have been an absolute pleasure to deal with!

Ashley Richmond

As always, the service from Horizon Management is clear, helpful, friendly and efficient. Katie and the team patiently explained everything to us and I have complete confidence that our legal matters will be completed to our total satisfaction.

Rob Zak

A first class team!!! Always very helpful

Catherine Pickard

They’ve done a good job so far and easy to get hold of.

Mike Thomas

Horizon Management have been fantastic. Our previous management company were very unprofessional, not doing their job and hiking up their fees considerably every year.
Horizon Management have come in taken control from day one, are now charging a fair service charge, carrying out all the required duties and have been very transparent throughout. I would highly recommend!

Marc

To put some context in my review: Horizon manage a building where I own a flat and after years of mismanagement by the previous block managers, Centrick, Horizon took over the building with outstanding results. I find their approach to be extremely transparent, working hard to improve the building while not putting up costs unnecessarily. To me they are a breath of fresh air in an industry where its all to easy to exploit flat owners with lazy management.

I have absolutely no hesitation in recommending Horizon to anyone who wants a managing agent that actually works hard for leaseholders, freeholders and tenants.

Richard Ball

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