Horizon are a dedicated block and estate management provider having built a strong reputation with a fresh and pragmatic approach to property management to serve our property owners in the best way possible. We are proud to have received excellent feedback from clients which is rooted in a deep understanding of the developments we manage.
We manage blocks exclusively across the Yorkshire and beyond, covering all of England from Sunderland to Ipswich stretching down to Cornwall and offer an exceptional levels of customer service with communication, transparency and pro-activity being at the heart of all that we do.
We adhere to the ARMA Consumer Charter and RICS Code of Practice, both are widely recognised as the best policies for managing agents.
All client funds are held in dedicated bank accounts and in accordance with the RICS Service Charge Residential Management Code.
Our company ethos is to provide a quality service with a personal touch. We have a Service Level Agreement that outlines the minimum level of service and response you can expect.
Our comprehensive block management service includes the following:
1. Dedicated Property Managers who have detailed knowledge of each development
2. Regular site visits and inspection reports
3. Full financial planning including service charge budget preparation, regular financial reports for clients, administering dedicated client and reserve bank accounts as well as preparation of an annual account
4. Arranging and overseeing all aspects of a blocks maintenance and upkeep
5. Advising on a wide variety of leasehold related matters including sales, lease extensions and licence to alter
We understand that the needs of each client are unique and so we will work with the appropriate party to tailor an approach suitable to your block.
There are three aspects of management that we strive for above all else:
🔹Visibility: You will have a dedicated Property Manager for your development and their work will be visible and effectively communicated
🔹Responsiveness: We ensure all leaseholder queries and maintenance issues are dealt with swiftly and effectively whilst people are kept up to date with progress
🔹Transparency: We ensure all service charge demands are explained in detail so leaseholders understand exactly what they are paying for
Click here to contact one of our friendly team who will be happy to help
