Residential Management Companies

Horizon Management supports RMC Directors in navigating the complexities of property management, ensuring legal compliance and enhancing property value.

Management Services for Residential Management Companies

Here at Horizon Management, we understand the pressures and complexities that property management can create for a Residents’ Management Company, so we’re here to help. We work with RMC Directors to help them meet their management and legal oHere at Horizon Management, we understand the pressures and complexities that property management can create for a Residents’ Management Company, so we’re here to help. We work with RMC Directors to help them meet their management and legal obligations and achieve desired outcomes for the block whilst delivering a high quality service for all Leaseholders.

The smooth running of the RMC is key to a well-run development which helps protect the property values within a block or development. The Board of Directors of the RMC is made up of Leaseholders that have been elected to legally comply with a range of company, health and safety regulations and legislations. Directors will usually spend a considerable amount of their own time and effort on behalf of the other residents, by making key decisions and dealing with enquiries about all aspects of the development as they arise, usually for free!

We know that running a RMC isn’t a straightforward matter. It is important to be aware that Directors can be found personally liable for breaches in legislations and need to act within the Memorandum and Articles of Association. It is important to remember that as a Director, you are responsible for filing an annual return for the RMC and failing to do so, or completing it incorrectly, may result in a fine.

We have put together a checklist of the main responsibilities of a RMC Director;

  • File changes of details of officers
  • Keep the statutory books up to date at all times
  • Ensure statutory accounts are prepared within the time limits
  • File annual returns on time
  • Diarise critical dates for dealing with important company matters
  • Keep all Leaseholders informed of any major item of importance
  • Keep secure legal documents such as leases and the other title documents
  • Understand the lease of a block or development
  • Ensure Leaseholders pay their Service Charges on time

What Horizon can do for you?

As we have highlighted above, the responsibilities of the Board of Directors are large and complicated. As the appointed Managing Agent we work in partnership with the Directors to guide decision making and provide an experienced service to remove the obligations, pressures and concerns of the operational running of the company. Apartments in professionally managed blocks are usually easier to buy, sell and re-mortgage. This is paramount for retaining each property’s value, as well as being more harmonious places for residents to live.

We will meet with the Directors of the Resident Management Company on a regular basis to discuss management matters and arrange or advise on:

Preparation of service charge budgets

Building insurance

Block management duties include maintenance, safety inspections, cleaning, emergency support, and handling communal utilities and areas.

Administrative and legal duties encompass ground rent collection, company management, secretarial services, account handling, and responding to lessee and transaction inquiries.

Not sure where to go from here?

If you are not quite sure where to go from here or whether you need the help of a Managing Agent, we can give you no obligation advice on the following matters:

Checking your service charge offers value for money

Highlighting health and safety risks

Identifying potential enhancements to your development

Providing advice on how to improve resident communication

Highlighting management issues and advising on solutions

Helping you reach an informed decision on future management

Looking for a managing agent?

As an experienced and accredited property Managing Agent, we recognise that our clients want the reassurance, knowledge and protection, that our service offers, to support their block’s performance legally, financially and physically.

We know that there is a wide variety of regulations and laws that surrounds running a RMC, so our approach is to work in partnership with our RMC clients, to the extent wished, ensuring that the appropriate advice is provided, and the various obligations are taken off the Directors.

Whether it’s your first time selecting a managing agent, or you’re looking to change managing agents, we are here to help.

We’ve had a great experience with the Horizon team, our questions have been answered straight away and work has been completed to a high standard. I would definitely recommend to anyone looking for a new building management team as we were.
Bolton Hackett
Katie & Chris are pros. They’ve sorted all our problems immediately. They are very nice people to deal with. Highly recommend.
Rosie Moss
A really great company. Our previous Block Managers were providing a poor service and were expensive. Within a short period Horizon Management have turned the Block around at a considerably cheaper price. Highly recommended!
Marc Willton
I rarely write reviews but felt compelled to write this.
The team at Horizon management is just fantastic, 100% on top of everything, hard-working and always there when I need them or have a question.
Cannot recommended them highly enough..????
Ben Holmes
Great communicators, timely, efficient and great to work with. I would 100% recommend working with this company.
Adam Smith
The whole team has always been extremely helpful and responsive when dealing with any issues we have come across in any blocks they manage. A massive thank you to the continued hard work from Lisa and the whole team!
Leef Properties
Excellent company, very conscientious and on the ball. The team are great and cannot do enough for you. Always contactable and helpful in every way. Highly recommended!
Lisa Calvert
Great guys to work with everything was smooth highly recommend
Martin Attride
Excellent Service, the team is friendly & reliable. Pleasure to work with.
Kris Maple
My experience with Horizon Management has been great, pity they are no longer managing another apartment I own.
Jie Shen
Very professional, friendly and hard working team. I would highly recommend their services.
Very recommended. Horizon team is very helpful. Working with them is a pleasure. ????????
Piotr Uczkuronis
I have really enjoyed working with Horizon Management. Their work ethic and blocks are first class.
Peter Cox
A truly exceptional and professional service.
Attention to detail and level of competency are unsurpassed. Really recommend ????
Piotr Uczkuronis
Great company to work with, we’d highly recommend working with them! The team including Chris and Katie have been an absolute pleasure to deal with!
AJ Richmond
I have been dealing with Horizon for over 2 years now in a maintenance capacity. Throughout the years their responsiveness to their customers has been top notch.

This shows most when we (my maintenance business) are late or cannot make it to an appointment at one of their sites. The team are straight on the case, they always have a backup option.

It shows clearly that their customers investment is their top priority.

I can not recommend this friendly bunch highly enough! Well done.
Michael Bishop
Excellent company and team, couldnt recommend them enough.
Chris Whitlock
Fantastic company with huge importance on customer service.
Every question gets answered and they are thoroughly professional.
Neil Smith
Horizon only took over my block a few months before I sold up so I only have limited experience but it was all positive. Very helpful, professional people.
Jimmy L
An absolute dream to work with.
They make everything simple, easy and straight forward.
Very easy to talk to and nothing is to much trouble.
5 stars isn’t enough!
Thanks Chris and the team!!
Neil Smith
Couldn’t fault them - since they’ve stepped in the service is so much better ????????
Steph Hitchman
Brilliant company to work with, really responsive and can’t do enough to help!
Ellen Cantrill
Great company, whole team has always been helpful and responsive when dealing with any issues we have come across .A massive thank you! Absolutely satisfied and highly recommended .
We've used several management companies over the years to look after our apartment block , Horizon were recommended to us and we would not hesitate to recommend them to others
First class service from the whole team
I'm extremely impressed with Horizon Management. Their team is professional, attentive, and efficient. They've significantly improved the maintenance of our property and are always responsive to our needs. Their dedication to customer satisfaction is outstanding. Highly recommend for reliable and exceptional block management services.
Excellent service from the team at Horizon! A pleasure to work with.
Kris Maple
Always reassuring to deal with a company who answer the phone and are helpful and friendly. Horizon look after my apartment building and have helped turn it around since the previous agents seemed to have given up!
Really good company to deal with, very professional. It is so rare to find someone good in this industry. Highly recommended.
James Fawcett
Great company to work with, we’d highly recommend working with them! The team including Chris and Katie have been an absolute pleasure to deal with!
Ashley Richmond
As always, the service from Horizon Management is clear, helpful, friendly and efficient. Katie and the team patiently explained everything to us and I have complete confidence that our legal matters will be completed to our total satisfaction.
Rob Zak
A first class team!!! Always very helpful
Catherine Pickard
They’ve done a good job so far and easy to get hold of.
Mike Thomas
Horizon Management have been fantastic. Our previous management company were very unprofessional, not doing their job and hiking up their fees considerably every year.
Horizon Management have come in taken control from day one, are now charging a fair service charge, carrying out all the required duties and have been very transparent throughout. I would highly recommend!
To put some context in my review: Horizon manage a building where I own a flat and after years of mismanagement by the previous block managers, Centrick, Horizon took over the building with outstanding results. I find their approach to be extremely transparent, working hard to improve the building while not putting up costs unnecessarily. To me they are a breath of fresh air in an industry where its all to easy to exploit flat owners with lazy management.

I have absolutely no hesitation in recommending Horizon to anyone who wants a managing agent that actually works hard for leaseholders, freeholders and tenants.
Richard Ball


ARMA - Horizon Managment
RICS - Horizon Managment
British Safety Council - Horizon Managment
Client Money Protect - Horizon Managment
Cyber Essentials - Horizon Managment
ICO - Horizon Managment
The Property Institute - Horizon Managment
Property Redress Scheme - Horizon Managment
Redefining Leasehold Living

Speak to an expert at Horizon

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