Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics covered in this document: 

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you? 

We collect information about you when you register with our services, or contact us through this website. We also collect information when you voluntarily complete customer surveys, provide feedback or send communications to us. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your enquiries, manage your account, notify you of maintenance issues and, if you agree, to email you about other products and services we think may be of interest to you. We may use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Horizon Block Management Limited will not share your information for marketing purposes with companies outside the Group.

Horizon Block Management Limited takes every reasonable precaution to ensure that your data is as safe and secure as possible. However, there are a number of additional precautions you can take to increase internet security:

  • always close down your internet browser when you have finished browsing online, especially if you use a shared device. This will delete temporary Internet cookies from any sites you may have visited.
  • never reveal your password to others.
  • always take care when using sensitive information as such as card details when in public areas.


We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Group. If you no longer wish to be contacted for marketing purposes, please notify us by email at

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at or please write to Horizon Block Management Limited, 155 Newton Drive, Blackpool, FY3 8LZ.. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 22 May 2019.


If you have any concerns or complaints as to how we have handled your personal data you may lodge a complaint with the UK’s data protection regulator, the ICO, who can be contacted through their website at or by writing to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you: by email at or please write to Horizon Block Management Limited, 155 Newton Drive, Blackpool, FY3 8LZ.

The Horizon Group