We know that managing a block isn’t just about maintaining a building – it’s about creating home environments where people can truly thrive. Balancing the varied needs of leaseholders, executing legislative responsibilities, and managing everyday operations can be a challenging and time-consuming responsibility for anyone.
However, with years of experience supporting Resident Directors, Horizon Management offers guidance, handles compliance, and delivers tailored block management services that prioritise cost-efficiency, rapid issue resolution and quality of repairs. Built on a foundation of transparency, proactive communication, and a genuine commitment to caring for both your property and its residents, we’re your trusted partner in safeguarding and enhancing the value of your block.
Discover how we can simplify your block management by contacting us today.
We know through personal experience just how frustrating it can be to work with a block management service that’s difficult to get hold of, doesn’t return calls or is slow to respond. That’s why clear and consistent communication is at the heart of our approach. We ensure that Directors and leaseholders are kept fully informed about every decision, project, or change. With a dedicated point of contact and a responsive team, we proactively address queries, provide regular updates, and facilitate transparent decision-making to build trust and satisfaction within the block community. After all, every apartment is more than just a property asset, it’s someone’s home.
RMCs and RTMs have a broad range of responsibilities that require precision, timeliness and a thorough understanding of property management law. From maintaining statutory records and filing annual returns to securely storing legal documents and ensuring leaseholders pay their service charges on time, we provide the specialist support and guidance needed to keep your block running smoothly and within the law. With our expertise, you can be confident that every compliance requirement is handled efficiently. Leave us to handle the details so you can focus on the broader strategic decisions that will benefit both your property and its residents.
We understand that ensuring value for money is essential when managing service charges. Your residents rely on you not only to maintain high standards in property upkeep but also to ensure complete transparency in how funds are allocated. That’s why we conduct comprehensive service charge reviews, meticulously assessing each expense and evaluating service provider rates to confirm that every cost is justified and supports your block’s needs. Our detailed breakdowns and clear rationales provide the confidence and transparency you need to maintain trust and satisfaction across your block community.
A well-managed building is more than just a pleasant place to live, it’s a valuable asset that attracts buyers, retains residents and is more desirable to mortgage lenders – making a property easier to sell, remortgage or let. We work closely with Resident Directors to identify and implement strategic improvements that enhance the visual appeal, safety, and functionality of your block, ensuring it stands out in a competitive market. From regular maintenance and aesthetic upgrades to compliance with the latest regulations, our management approach not only protects your property’s value but actively contributes to its growth and market appeal.
We recognise the significant amount of dedication and time that Resident Directors invest in managing their own blocks. That’s why we act as collaborative partners, taking on many of the administrative and operational tasks that typically fall on your shoulders, including:
We aim to ease the burden so you can focus on the decisions that will positively impact your block and those who live within it.
We don’t just manage issues; we solve them quickly and effectively. Our proactive approach means we’re always anticipating potential problems before they can appear or escalate, allowing us to take pre-emptive action and keep disruptions to a minimum. When unforeseen challenges do arise, our team is ready to respond swiftly, working closely with trusted contractors and leveraging our expertise to deliver timely, high-quality solutions. From emergency repairs to ongoing maintenance concerns, we ensure that problems are resolved efficiently, therefore protecting your block’s condition, budget, and your residents’ peace of mind.
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